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Invitation To Bid

Background

IHK is a private hospital with a total of 100 beds, that provides both primary and secondary healthcare to the general public. It is located in Namuwongo and has been in existence for the last 20 years. The hospital is accredited by COHSASA, a South African Medical association.

The hospital is currently assessing its Outpatient Department offering in comparison with the market with the aim of enhancing its process flow and ambience and improve the service delivery to its patients.

Outpatient Department

  1. Process flow

The floor orientation of the Hospital’s OPD comprises several service points at different sections of the ground floor which does not make for easy patient flow and access to services. Patients are forced to navigate between different service points and waiting areas for example, the Laboratory, Consultation rooms, Pharmacy & Radiology which requires directing resulting into a protracted Hospital service turnaround time impacting the overall customer/patient experience.

Requirement

Structural layout to house all related outpatient services in one area I.e., reception, waiting area, phlebotomy, consolation rooms, pharmacy, billing points & lavatories

  1. Look and feel

The Hospital would like to improve the look and feel of the Out-Patient Department reception making the visit memorable to our patients. Requirement

Ambiance (Look & Feel) i.e, better aeration & lighting, comfortable seats, spacious & well aerated waiting space, clean & refreshing walls plus floors

Objective

Improve patient experience by bringing all OPD services under one roof plus upgrade the ambiance

Deliverables Required

  1. Pre-qualification Documents 
  1. Company profile
  2. Certificate of incorporation.
  3. Company returns
  4. Trading license.
  5. TIN
  6. Bank Detail.
  7. Tax clearance certificate
  8. EFRIS registration (if VAT registered)
  9. 3 recommendations

Attached herewith is a form that MUST be filled & submitted together with the rest of the documents

2. Design & Architectural documents

  1. Technical proposal with project
    • Concept
    • 3D illustrations
  2. Financial proposal

Current Site layout 

Herewith attached

Proposal Submission Deadline 

May 7th, 2021

For more information email ptino@img.co.ug or call 0312200400.


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IMG Appoints Dr. Mamello Muhanuuzi as the Group Head of Medical Services and Quality Assurance

Kampala. April 14th, 2021- International Medical Group (IMG) has appointed Dr. Mamello Muhanuuzi as the Group Head of Medical Service and Quality Assurance, a role which entails providing comprehensive technical, operational, and administrative oversight at International Hospital Kampala (IHK) and International Medical Centers (IMC).

International Medical Group, owned by Mauritius based CIEL Group is the largest private Healthcare Group in Uganda. The Group comprises of International Hospital Kampala (IHK) – the only accredited COHASA Hospital in Uganda, International Medical Center (IMC) a network of clinics spread all over Uganda providing quality primary healthcare services, International Air Ambulance (IAA) and International Medical Foundation (IMF) – the corporate social responsibility arm of the Group.

Profile

Dr. Mamello Muhanuuzi is a medical doctor, healthcare management specialist and seasoned hospital administrator with over 14 years’ progressive experience in providing comprehensive technical, operational and administrative oversight in the private healthcare sector. Over the years, she has gained expertise in Hospital Administration & Management, Strategic Business Planning, Positioning and Analysis in Healthcare, Project Management, Healthcare Insurance as well as Health Systems Planning & Management.

Prior to this, she worked with leading and reputable healthcare organizations in different capacities as Medical Director, Ag. Head of Medical Services & Clinical Services Manager, Health Center Manager and Senior Medical Officer at Holy Family Virika Hospital, Nakasero Hospital, AAR Healthcare Uganda and International Medical Group (IHK/IMC) respectively.

Speaking about her appointment, Sukhmeet Sandhu, the IMG Chief Executive Officer said that, “We are extremely excited to have Dr. Mamello working with us and her appointment comes in at an opportune time as we streamline our processes in a bid to serve our wide clientele better and strengthen our world class offering across the board.”

Dr. Mamello is a member of the International Finance Corporation (IFC), Women’s Leadership in Private Healthcare Global Working Group and also a member of Public-Private Mix Technical Working Committee (PPM-TWC) set up by USAID Defeat TB Project under the National TB and Leprosy Program, Ministry of Health Uganda.

She is enthusiastic about women empowerment, inclusion and development. Dr. Mamello is a volunteer and mentor with the Project Girls for Girls, Global Marketing Initiative which seeks to empower young women to cultivate their capacity to lead. She is also a member of The Boardroom Africa, a Pan- African organization that promotes exceptional female talent to boards across the continent.

She is enthusiastic about women empowerment, inclusion and development and as such volunteers as a Mentor with the Project Girls for Girls, Global Mentoring Initiative which seeks to empower young women to cultivate their capacity to lead and a Member of The Boardroom Africa, a Pan-African organization that promotes exceptional female talent to boards across the continent.

 


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Dr. Peter Ntege, a seasoned medical doctor and public health specialist has been appointed as the head of International Hospital Kampala succeeding Mrs. Esme Keyser effective immediately.

Dr. Ntege has been working as the Acting Head of Clinical Operation at the Hospital and previously worked as the Deputy General Manager of the International Medical Centre. Prior to joining IMG, he worked for AAR Healthcare Uganda as the Head of Clinical Operations and Business Development, KCCA, Mildmay Uganda, and Mulago Hospital as a medical Doctor.

Mr. Andre Ackerman the chief Executive Officer of the International Medical Group says, this change comes at an opportune time when the group is dedicating its resources to become the lead in medical innovation and provide advanced and quality healthcare to all through new technologies and specialized treatment.

“Dr. Peter Ntege brings a wealth of experience in private healthcare management. His great passion and unique insight in local healthcare will be valuable in contributing to IHK strategic direction and continue to benefit the organization through these challenging times of pandemic crisis,” Mr. Ackerman said.

According to Dr. Peter Ntege, he looks forward to taking IHK to greater heights by leveraging on the existing capital investment in infrastructure to actualize the performance of new specialized medical procedures and improve the patient’s experience through refining the hospital processes and utilization of existing technologies.

In efforts to mentor staff, I intend to foster a spirit of capability within the medical profession, both on the part of patients knowing that healthcare excellence can be sought and found locally; but also amongst medical practitioners as well specialists and nurses to be empowered by the knowledge that they are not limited by technology or facility, foster a culture of ownership and accountability, and value the quality healthcare to patients, Mr. Ntege said.

“As we continue to provide quality healthcare services that meet International Standards, I am proud to say that our clients and the general public should expect those standards and encourage them to challenge us or hold us accountable to these standards,” Ntege emphasized.

International Hospital Kampala has and continues to invest in Uganda’s private medical infrastructure, equipment, experience and excellence. The hospital is home to an elite team of surgeons, operating in state-of-the art facilities with the most advanced and proficient machinery and technology at their disposal.

IHK is committed to providing the best healthcare to their plethora of patients, and have invested in new innovations, specialists and equipment to that end.

In 2015, Ceil Healthcare Limited, a Mauritius based company acquired a 90.1% ownership of International Medical Group and its subsidiary companies which include;- International Hospital Kampala, International Medical Centres, and International Air Ambulance.


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Dr. Jeff Sebuyira – Mukasa has been appointed Chairman Board of Directors of the International Medical Group, succeeding Dr. Ian Clarke, effective July 1st, 2020.

Dr. Sebuyira-Mukasa — who holds a Doctorate in Business Leadership from the University of South Africa — is a Fellow of the Chartered Certified Accountants (UK), a faculty member with Duke Corporate Education, an accredited executive coach, and a certified user of various psychometric instruments. He worked for multinational organisations across the globe — including Coca-Cola Sabco, Century Bottling Company Uganda, Price Water House Uganda, and British Red Cross — where he occupied positions such as a Division Finance Director, Country Finance Manager, and Group Executive Assistant.

He is currently the CEO and Founding Partner of Imprint (U) Ltd and is a capacity-building expert with a strong leadership and financial background in the corporate business sector.  His areas of expertise include but are not limited to, strategic planning, Executive coaching, corporate governance, training, facilitation of corporate retreats and team buildings and project management.

Furthermore, Dr. Sebuyira-Mukasa is the Deputy Board Chair of Mildmay Uganda, former Director of KCB Uganda Board and serves as a board member on a selected number of organisations across different industry sectors. His appointment brings with it a wealth of experience and maturity that will greatly enhance the strengthening of International Medical Group’s governance framework.


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International Medical Group would like to inform the public that we are not authorized to provide COVID-19 treatment at International Hospital Kampala or any of our IMCs as mandated by the Ministry of Health and the Government of Uganda.

Any suspected COVID-19 cases should be referred to Entebbe Grade B Hospital and Naguru China Uganda Hospital as instructed by the Ministry of Health.

We would also like to remind you that our facilities remain open to all who seek treatment for all other medical conditions, and reassure you that all the necessary precautions have been undertaken to ensure that you receive the care you need within a safe environment.

We ask for and appreciate your understanding as we do what’s necessary to keep you and our communities safe.

We look forward to continuing to serve you


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The Chief Executive Officer (CEO) of the Council for Health Service Accreditation of Southern Africa (COHSASA), Ms. Jacqui Stewart visited International Hospital Kampala (IHK) on 22 March 2018. This is after IHK was awarded its second COHSASA accreditation, having scored 97% in the audits.


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Founded in the year 2000, IHK is the Largest Private Hospital
in Uganda.

Contacts

Tel: +256 312 200 400
Email: ihk@img.co.ug
Emergency: +256 772 200 400
Emergency: +256 712 200 400

COHSASA

We are the only COHSASA accredited Hospital in Uganda and one of the two in East Africa.

© International Hospital Kampala 2019. All Rights Reserved.