Job Ad (Medical Laboratory Coordinator)


Shall be responsible to serve patients by identifying the best method for retrieving specimens; preparing specimens for laboratory testing, performing screening procedures and ensure efficient delivery of reports.



  • Bachelor’s degree in laboratory technology
  • Minimum 4-6 years’ experience in a busy laboratory
  • Familiar with infection control policies and procedures
  • Registered licensed with Allied Health



  • Ability to connect with various types of patients (such as children, elderly, pregnant women) and make them feel comfortable
  • Patience and presence of mind
  • Good planning and organization skills
  • Attention to detail
  • Good writing and oral communication skills
  • Good customer service skills, Time Management


  • Responsible for the development and oversight of all laboratory operations.
  • Ensures technical proficiency and training documentation of all Laboratory supervisors.
  • Resolves issues related to competency of laboratory services personnel.
  • Work with site supervisors to ensure time and attendances are adhered to along with resolution of staffing/scheduling issues.
  • Interviews and hires Laboratory technologist and Laboratory Trainer. Formulates laboratory job descriptions.
  • Evaluates and works with Site Supervisors on Laboratory Assistants performance evaluations.
  • Responsible for the ordering and procurement of laboratory equipment and supplies.
  • Evaluates the performance of tests, quality control, safety, compliance with regulations and reporting of results.
  • Provides oversight of laboratory technical issues and resolution of complicated or unusual issues.
  • Selects and oversees a quality Proficiency Testing program that is commensurate with the services offered.
  • Resolves technical problems and ensures remedial actions are taken whenever test systems deviate from established policies and procedures.
  • Verifies the test procedures performed and establishes laboratory test performance characteristics, including the precision and accuracy of each test.
  • Evaluates and recommends an NHS(Uganda) approved proficiency testing program that is commensurate with the service offered.
  • Responsible for safety issues in all UIHS laboratory sites. Review, Recommendation & Develops, implements and monitors a quality control program for laboratory testing appropriate for testing performed.
  • Monitors and evaluates compliance with State and local regulations. Responsible for preparation of site inspections (i.e., accreditation).
  • Writes and implements Policies and Procedures that pertain to Laboratory testing and issues.
  • Consults with medical providers regarding laboratory science and technical issues as needed.
  • Coordinates and conducts education and training programs for medical staff and clinic personnel.
  • Attends section meetings and other assigned meetings.
  • Adheres to accreditation and compliance standards/guidelines.
  • Maintains a professional, organized, and clean working environment by following organizational policies, guidelines, and safety standards.
  • Assists in the development of section policy, procedures, and quality improvement activities within the clinic as directed.
  • Evaluates the performance of tests, quality control, safety, compliance with regulations and reporting of results at each laboratory site.
  • Oversees the ordering of tests reagents, controls, and other materials to ensure efficient use and appropriate inventory.
  • Responsible for all aspects of the relationship between C-Care IHK and its reference laboratory, including but not limit to negotiate contract pricing for all existing tests and panels and for new tests and panels as they become available.
  • Monitor monthly invoices from the reference lab to verify that contract pricing is in effect and to review tests being ordered and give feedback to providers as indicated.
  • Interact with reference lab regarding matters of service such as specimen pick up and transportation, accessioning of specimens, rejection of specimens, problems with results, etc.
  • Responsible for scheduling the work hours for lab staff and for scheduling staff coverage for the labs at all other clinics.
  • Responsible for all aspects of the Electronic Health Record as it pertains to the Lab. This includes: File maintenance –entering into LIS all tests performed on site or at the reference lab and notifying billing of the appropriate test codes,
  • Monitor data through developing and overseeing the review of data reports as needed.
  • Monitor the accuracy of data entry of waived testing results.
  • Monitor the reference lab results.
  • Work with the LIS IT team to implement procedures to fully meet the needs of LIS users, consultants and  medical staff’s of C-Care IHK.
  • Supervises subordinate laboratory staff at all clinic sites.
  • Is responsible for the direction, coordination, and evaluation of Laboratory Services.
  • Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.


Applications, CV, and attachment of academic documents and licenses to be sent to hr@img.co.ug or deliver to HR office
Deadline 3rd January 2023

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Founded in the year 2000, IHK is the Largest Private Hospital
in Uganda.


Tel: +256 312 200 400
Email: ihk@img.co.ug
Emergency: +256 772 200 400
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We are the only COHSASA accredited Hospital in Uganda and one of the two in East Africa.

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